| | # | Categories | Semester | Ready? | Title | Moral | L# | Lecture | |
| | 26 | Operations Mgmt,Crisis Mgmt | W2020 | Yes | The Perfect Storm | 1) Back-up is only as good as the weakest link; 2) Insurance is something you buy before the disaster. | 10 | Staffing/People 2 -Managing Performance & Conflict | |
| | 64 | Project Mgmt | | Yes | The Knowledge is in the Doing | 50% of what you need to know is in the doing | 4 | A Crisis Framework | |
| | 504 | Communication,Metaphor | W2020 | Yes | Selling the Plumbing | A CIO must be chief translator and facile with a metaphor | 5 | Structure/Operations 1 - Establishing Operational Control ; Engagement | |
| | 28 | People Mgmt | F2021 | Yes | Tell Me Three Things | A problem is a learning experience | 1 | Introductions | |
| | 220 | People Mgmt | W2020 | Yes | Playing with toys | A sense of play is more adult than you think | 9 | Staffing/People 1 - Building your team; discover & harvest | |
| | 498 | Leadership,Training,Strategy,Crisis | | Yes | The Simex | An immersion experience can teach the teachers | 7 | The Business Process of Crisis Management | |
| | 556 | Culture | | Yes | The Passport | Approach your hosts with beginner's mind | 12 | Crisis And Cultural Context | |
| | 500 | Goals,Measurement | W2020 | Yes | Needle in the Haystack | Be able to state what's most important among the many is liberating and empowering | 5 | Structure/Operations 1 - Establishing Operational Control | |
| | 280 | Leadership,Project Mgmt | | No | Bird by Bird | Big projects need to be take one step at a time | | | |
| | 162 | Strategy | | Yes | The Big Umbrella | Big vision, small strategy | | | |
| | 541 | Training,People Mgmt | W2020 | No | Training Shamu | Break it down and reward the chunks | 5 | Structure/Operations 1 - Establishing Operational Control | |
| | 497 | Leadership | | No | Handling Ambiguity | Break it down, get it organized, build a filter | 8 | Crisis Management Research,Simulation & Modeling | |
| | 472 | Careers | | Yes | What do I need to do to get a job? | Build your story a credential at a time | | | |
| | 391 | Bureaucracy | | No | The CIA Manual | Bureaucracy can be sabotage in the guise of order | | | |
| | 304 | Design,Strategy | | Yes | Bottle-caps | Connect with people where they are, with what they use | | | |
| | 201 | Communication,Strategy | | No | ZOUD | Debate can be a positive path to truth | | | |
| | 374 | Strategy | | No | Chief Amplifier | Discover and harvest that which is already working | | | |
| | 382 | Values,Leadership,Careers | | Yes | I love to draw planes | Do what you love before the next step on the success ladder | 13 | | |
| | 536 | Leadership,People Mgmt | W2020 | Yes | The Grenade | Don't take the hand grenade problem; give it back | 1 | Introductions | |
| | 353 | Leadership,Finance,Risks | | No | Using Risks | Don't waste a good audit. | | | |
| | 133 | Operations Mgmt,Training | F2021 | Yes | It's not a problem; it's a learning experience | Don't waste a mistake; learn from it | 1 | Introductions & Situation Awareness | |
| | 475 | Crisis | F2019 | Yes | Where were you? | Event markers divide our lives and organizations into chapters | 3 | History of IT in Crisis Response | |
| | 30 | People Mgmt,Leadership | | Yes | Why Don't Managers Act More Like Parents? | Expect your people to do well and succeed | | | |
| | 17 | People Mgmt | W2020 | Yes | How to Work for a Sonofabitch | Figuratively go around to other's side of the table and get angry at the problem facing us, rather than each other. | 12 | Strategy 3; Staffing/People 4 - IT Leadership and Lessons from Crisis Response | |
| | 515 | Planning,Crisis Mgmt | F2021 | Yes | Looking right, looking left | For making plans, context and options matter | 7 | Crisis planning and disaster preparedness | |
| | 241 | Leadership,People Mgmt | | Yes | The reward is in the doing | Giving back is a strong motivator for any team | | | |
| | 370 | Conflict | | Yes | Take me to the river | Going to the river ain't for sight-seeing; it's for seeing the truth | 10 | Managing Perfromance & Conflict | |
| | 394 | Service,Conflict,Humor | W2020 | No | The Returns Desk | Humor can diffuse a conflict situation | 6 | Structure/Operations 2 - The 3 P's: processes,projects & problem-solving | |
| | 361 | Values,Leadership,Humor | | No | Laugh | Humor disarms a heated discussion faster than anything I know. | | | |
| | 416 | Project Mgmt | W2020 | Yes | Double the Estimate | If project time is difficult to estimate, make it time-fixed | 6 | Structure/Operations 2 - The 3 P's: processes,projects & problem-solving | |